Terms of sale

Last updated November 11, 2026

Who we are

Steadstride is a brand and online shop of Codext GmbH, Frankenstraße 10, 74549 Wolpertshausen, Germany (HRB 772091, Amtsgericht Stuttgart, managing director Daniel Ehrhardt). By placing an order you agree to these terms.

Orders and prices

All prices are in US dollars and are the total you pay, with free shipping. An order is accepted when we send the confirmation email. If an item is unavailable or a price was shown in error, we may cancel the order and refund you in full.

Payment

Payments are processed by Stripe. We never see or store your full card number.

Shipping, returns and guarantee

Our shipping policy and returns and guarantee policy are part of these terms.

Product information

We describe the product from the manufacturer's specifications and our own checks. Sizes and weights are approximate and colors can look different on different screens. The sleeve is a knitted knee sleeve with a dial that adjusts how snug it sits, for everyday support. It is not a medical device and is not meant to diagnose, treat, cure or prevent any condition. Sizes and materials are the maker's specification. Follow the care notes, and loosen or take it off if it feels too tight.

Consumer guarantees

Nothing in these terms excludes, restricts or modifies any right or remedy you have under consumer protection laws that cannot be excluded. To the extent the law allows, we are not liable for indirect or consequential loss.

Governing law

These terms are governed by the laws of Germany. If you are a consumer in the US, this choice does not take away the protection of the laws of the state where you live, and you can bring a claim there.

Disputes

Please write to [email protected] first. Most problems are solved within a day or two. You can also contact the consumer protection office of your state attorney general.

Changes

We may update these terms. The terms in force when you ordered apply to your order.